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A Custom-Trained Chatbot for Your Ecom Brand

Oriare gives your store a 24/7 chatbot that speaks your brand, handles 90% of support, and escalates flawlessly when needed. Built for e-commerce. Fully done-for-you.

Get in touch

Get in touch

View services

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Our Services

AI Chatbots That Actually Understand Your Customers

We don’t build generic bots. We install, train, and manage a fully branded support assistant that handles your ecom store’s questions, instantly.

Bot Training

In Progress

  • Product FAQ upload

    Trained

  • Return policy synced

    Trained

  • Tone of voice applied

    Matched

  • CX training completed

    Done

  • Live chat examples reviewed

    Ready

Bot Training

In Progress

  • Product FAQ upload

    Trained

  • Return policy synced

    Trained

  • Tone of voice applied

    Matched

  • CX training completed

    Done

  • Live chat examples reviewed

    Ready

Bot Training

In Progress

  • Product FAQ upload

    Trained

  • Return policy synced

    Trained

  • Tone of voice applied

    Matched

  • CX training completed

    Done

  • Live chat examples reviewed

    Ready

Brand-Specific Training

Trained on Your Products, Pages, Tone and CX Principles

Trained on Your Products, Pages, Tone and CX Principles

Your bot isn’t generic. We train it using your website, FAQ, policy pages, and real customer interactions, so it speaks in your tone, handles objections gracefully, and reflects your brand’s customer experience standards.

Your bot isn’t generic. We train it using your website, FAQ, policy pages, and real customer interactions, so it speaks in your tone, handles objections gracefully, and reflects your brand’s customer experience standards.

CX-Driven Replies

Smart responses

Chat Support Automation

Handle 90% of Support Automatically

Handle 90% of Support Automatically

We install a chatbot on your store that handles shipping questions, product info, order tracking, returns, and more, all trained on your brand voice.

We install a chatbot on your store that handles shipping questions, product info, order tracking, returns, and more, all trained on your brand voice.

Order tracking

Returns

24/7 Chat

What can I help with?

Ask me anything about your order, shipping, returns or product info, I’ve got it.

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Add document

Track

Returns

Product

What can I help with?

Ask me anything about your order, shipping, returns or product info, I’ve got it.

|

Add document

Track

Returns

Product

What can I help with?

Ask me anything about your order, shipping, returns or product info, I’ve got it.

|

Add document

Track

Returns

Ticket Sending..

LinkedIn

IT services

Founders

Draft

Route

Agent

Ticket Sending..

LinkedIn

IT services

Founders

Draft

Route

Agent

Ticket Sending..

LinkedIn

IT services

Founders

Draft

Route

Agent

Human Escalation System

When AI Can’t Solve It, We Route It

If the chatbot can’t solve it, we escalate it to human support via Zendesk, Gorgias, or your tool of choice, no dead ends and no frustration.

Zendesk

Escalation

Real Agents

Our Process

From Data to Dialogue
Here's How We Build Your Brand-Trained AI

We don’t hand you a tool. We install, train, and actively manage a fully branded chatbot that handles customer support like a pro, so you never have to touch it.

Step 1

Data Ingest & Brand Sync

We collect your FAQs, product info, policies, and live support chats. Then we sync your tone of voice, objection handling and CX rules, so the bot speaks like your best support rep.

Training with inputs...

Product Pages

Return Policy

Brand Voice

FAQ Content

Chat History

Training with inputs...

Product Pages

Return Policy

Brand Voice

FAQ Content

Chat History

Step 2

Bot Build & Flow Training

From order tracking to product questions and returns, we create structured flows and smart fallback logic, then train the chatbot to respond in your tone, handle edge cases, and always stay on-brand.


  • if user_message.contains("return"):
    response = get_policy("return")
    elif user_message.contains("track order"):
    response = fetch_tracking_info(user_id)
    elif user_message.contains("ingredient"):
    response = match_product_data(query)
    else:
    response = escalate_to_human()



  • if user_message.contains("return"):
    response = get_policy("return")
    elif user_message.contains("track order"):
    response = fetch_tracking_info(user_id)
    elif user_message.contains("ingredient"):
    response = match_product_data(query)
    else:
    response = escalate_to_human()



  • if user_message.contains("return"):
    response = get_policy("return")
    elif user_message.contains("track order"):
    response = fetch_tracking_info(user_id)
    elif user_message.contains("ingredient"):
    response = match_product_data(query)
    else:
    response = escalate_to_human()



  • if user_message.contains("return"):
    response = get_policy("return")
    elif user_message.contains("track order"):
    response = fetch_tracking_info(user_id)
    elif user_message.contains("ingredient"):
    response = match_product_data(query)
    else:
    response = escalate_to_human()


Step 3

Integration Into Your Stack

We connect Oriare to your store and tools, no matter where you run your business. From Shopify to Squarespace, Gorgias to zendesk, we plug into your existing stack and get everything running without disruption.

Our solution

Your stack

Our solution

Your stack

Step 4

Ongoing Optimization

We keep your chatbot sharp after launch. From performance tracking to retraining based on new products or CX feedback, we continuously improve replies to boost satisfaction and conversion, without you lifting a finger.

Bot Performance

Friction points removed

Training Update

New product synced

Tone Audit

All replies matched to brand voice

Bot Performance

Friction points removed

Training Update

New product synced

Tone Audit

All replies matched to brand voice

Benefits

The Real Benefits of Brand-Trained Chatbots

Discover how Oriare bots reduce support load, convert better, and deliver 24/7 experiences your customers actually enjoy.

Human-Level Understanding

Our bots are trained on your content, tone and objections, not generic scripts. Your customers feel heard, not handled.

Human-Level Understanding

Our bots are trained on your content, tone and objections, not generic scripts. Your customers feel heard, not handled.

Human-Level Understanding

Our bots are trained on your content, tone and objections, not generic scripts. Your customers feel heard, not handled.

Reduced Support Volume

Handle up to 90% of repetitive questions automatically. Free up your team for complex cases that actually need a human.

Reduced Support Volume

Handle up to 90% of repetitive questions automatically. Free up your team for complex cases that actually need a human.

Reduced Support Volume

Handle up to 90% of repetitive questions automatically. Free up your team for complex cases that actually need a human.

24/7 Availability

24/7 responses, without wait times or delays. Even when you sleep, your store keeps helping.

24/7 Availability

24/7 responses, without wait times or delays. Even when you sleep, your store keeps helping.

24/7 Availability

24/7 responses, without wait times or delays. Even when you sleep, your store keeps helping.

Pre-Sale Conversions

Bots trained on your products help convert hesitant buyers. Faster decisions. More orders. Less friction.

Pre-Sale Conversions

Bots trained on your products help convert hesitant buyers. Faster decisions. More orders. Less friction.

Pre-Sale Conversions

Bots trained on your products help convert hesitant buyers. Faster decisions. More orders. Less friction.

Conversion-Driven CX

We optimize replies over time to improve satisfaction & sales. Oriare doesn’t just handle questions, it drives outcomes.

Conversion-Driven CX

We optimize replies over time to improve satisfaction & sales. Oriare doesn’t just handle questions, it drives outcomes.

Conversion-Driven CX

We optimize replies over time to improve satisfaction & sales. Oriare doesn’t just handle questions, it drives outcomes.

Scalable Without Hiring

No extra agents. No added workload. Just scale-ready automation. More growth, less overhead.

Scalable Without Hiring

No extra agents. No added workload. Just scale-ready automation. More growth, less overhead.

Scalable Without Hiring

No extra agents. No added workload. Just scale-ready automation. More growth, less overhead.

FAQs

We’ve Got the Answers You’re Looking For

Clear answers for ambitious ecom brands that want to scale support without the chaos.

How do you train the bot on my brand?

Can it really handle 90% of my support?

What if we launch a new product or policy?

How do you integrate it into my store?

Do I need technical skills to use Oriare?

How do you train the bot on my brand?

Can it really handle 90% of my support?

What if we launch a new product or policy?

How do you integrate it into my store?

Do I need technical skills to use Oriare?

Built for Ecom. Trained on You. Run by Us.

Let’s automate your support the smart way 24/7, brand-trained, and conversion-ready.

Book a free call

Book a free call

Copyright © 2025 Oriare All rights reserved.

Copyright © 2025 Oriare All rights reserved.